Service Offerings

NETGEAR and it's Partners offer the following networking services to assist you in planning and setting up your home, home office, or small business network.

 

 

 

 

Home Networking Services

NETGEAR's partners have the technicians you need for a successful network setup for even the most complicated situations. Give them a call.

Gear Head

Convenient and Affordable
NETGEAR GearHead offers support for NETGEAR products and much more. Now fixing your PC, printer, scanner, modem or router problems can be very easy! Just call the GearHead remote support expert and resolve your technical problems from the comfort of your home. GearHead experts are available 24x7x365. This is a one stop solution for all your home PC and networking issues at an affordable price.
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Geek Squad

Geek Squad® can bring your new wireless home network to you.
Every Geekmobile® carries the latest NETGEAR RangeMax™ networking technology, and Agents are ready to deliver, install and secure your network with just a phone call.
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Technowledgist from CompUSA

Techknowledgist from CompUSA.
A CompUSA Techknowledgist is one of 20,000 certified technicians nationwide, the largest network of technicians available with the knowledge and skills most in demand by today's technology-dependent world.
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Staples Easy Mobile Technician

Staples Mobile Technicians keep technology running
A Staples® Easy Mobile Technician will set up your wireless network, connecting your PCs and peripherals for cable-free sharing of data, printers, Internet access, VOIP phone service and more!
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ProSupport Services

NETGEAR understands that the integrity of your network directly impacts the success of your enterprise. This is why we have designed a comprehensive service portfolio with various levels of support, enabling you to leverage NETGEAR’s expertise in a way that is most suitable for your business needs. Backed by a team of NETGEAR’s R&D engineering, our service offerings ensure that your NETGEAR ProSafe business-class products operate even more efficiently and reliably, enabling you to focus on your core business.

Premium Per-Incident Offering
Extends your 90 days of complimentary support and beyond-scope issues on a per-incident or a call pack basis. Use Premium Per-Incident when you need advanced networking feature support or when you need support in connecting your NETGEAR products to third party equipment.

OnCall 24x7 with Next Business Day HW Replacement 
Covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will expedite the shipment of a replacement product for the next business day arrival.

XPressHW
Provides phone-based basic hardware support and next-business day express hardware replacement in the event of failure. (XPressHW contract is available for purchase within 90 days of original hardware product purchase date).

Detailed information on our ProSupport services »

Pro Support Services


Pro Support Services »

Awards

As an all-around device... you can't beat the Netgear ReadyNAS Pro. Its speed, intuitive...
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