VoIP

Market-leading VoIP Solution Lowers the Cost of Ownership
Leverage the extensive voice experience from ShoreTel and the small-business networking products leadership of NETGEAR to lower the cost of your voice communications needs.

The growing adoption of Voice over Internet Protocol (VoIP) telephony solutions brings with it a need to better manage, deploy and operate a new converged voice and data infrastructure. While the advantages of a converged network are compelling, it is critical that the network remains easy to deploy and manage. With NETGEAR’s ProSafe™ Switches with Power over Ethernet and ShoreTel’s Smart IP phone system this is assured.

A converged network with NETGEAR and ShoreTel is ideal for the small to medium business customer looking for a Voice over IP solution that is easy to install, low cost to operate and yet, effectively scales over time as their business grows. With their combined expertise in voice and data networking, ShoreTel and NETGEAR work together to build a solution that ensures that a voice over IP network can be cost effectively deployed without sacrificing reliability, resiliency and performance.

Key Benefits of NETGEAR ProSafe Switches with PoE

  • ProSafe Managed Switches with PoE help build a feature-rich Power over Ethernet infrastructure that will deliver the power for VoIP phone sets while also meeting the network provisioning requirements to manage voice traffic on your data backbone.
  • With Power over Ethernet, the same use for data transmission also supplies your desktop telephones to reduce the cost per-seat and simplifies your VoIP installation.
  • The ProSafe Switches with Layer 2, 3, and 4 capabilities and non-blocking data forwarding architecture offers superior network performance, security, and control.
  • Multiple VLAN support, wire speed routing to offload expensive routers, resiliency, and redundancy with enhanced Quality of Service (QoS) capabilities enable you to optimize your network and ensure that all users and
    applications get the throughput they need, without affecting critical applications such as voice.
  • IEEE 802.3af standard power from all 24 Fast Ethernet interfaces ensures interoperability with the widest array of powered products.

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Key Benefits of ShoreTel System
The ShoreTel system is a completely distributed, scaleable solution layered on the IP network with no single point of failure.

At the heart of the system is a call control architecture that distributes call management functions to intelligent gateways – called voice switches – anywhere on the IP network. ShoreTel architecture distributes voice applications – including voicemail and automated attendant – to servers across locations, rather than centralizing applications at the network core. The resulting solution provides a single-image system for all locations and all voice applications. Gone are the days of multiple PBXs, multiple voice mail systems, multiple automated attendants, multiple ACD systems – all with their unique management interfaces. The ShoreTel system is distributed, the voice applications are integrated, and the management interface is best in class.

ShoreGear Voice Switches
The basic building blocks of the system are ShoreGear voice switches, which are intelligent devices that provide both gateway and call management functionality. ShoreGear voice switches are purpose-built devices that run an embedded, realtime operating system, each delivering 99.999% reliability ensuring dial tone – the most critical business application.

ShorePhone Telephones
The ShoreTel system supports standards-based IP and analog telephones as well as a soft phone. The beauty of standards-based telephones is that competition will drive prices down, drive quality up and increase choice. IP telephones plug into the Ethernet network and communicate to the call management software on a ShoreGear voice switch using the Media Gateway Control Protocol (MGCP). ShorePhone telephones also comply to the IEEE 802.3af Power over Ethernet standard which facilitates and reduces the cost of adds, moves and changes.

ShoreWare Application Software
Every ShoreTel user is supported by a suite of productivity enhancing applications that make it easier for them to communicate how and when they need. Integrated unified messages provides a voice mail solution that delivers messages right into a user’s Outlook Inbox. Converged Conferencing makes it possible to extend your conversations with rich data sharing tools to more effectively get your point across. And ShoreTels ACD solutions give you the option to maximize customer services while keeping your resources cost in control.