End of Service Products
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NETGEAR stands behind its products with a robust combination of warranties, technical support, and firmware/software updates to keep your NETGEAR equipment performing optimally. This EOS Policy sets forth our commitment to customers to support NETGEAR equipment with software updates.
NETGEAR Products may receive firmware updates over the course of their lifecycle. These updates may contain bug fixes, security fixes, and new features. Eventually, however, all NETGEAR products reach the end of their lifecycle for a variety of reasons including technological advancements, product maturity, and market demands. The end of NETGEAR's product lifecycle is called End of Service or EOS. Products that reach EOS no longer receive firmware updates, including important security updates.
In general, EOS for NETGEAR products occurs three years after the last sale date – the last date that NETGEAR reasonably anticipates that a NETGEAR product will be available to purchase by end customers through authorized distributors, resellers, or other authorized outlets (“Authorized Partners”) and the date we have removed the product for sale from our NETGEAR.com webstore (if we sell the product through our website). Note the last sale date may be limited to a particular SKU in an identified country or region. For more information, please read our full End of Service Policy.
Staying informed about EOS is essential to safeguarding your network and ensuring continued connectivity. Register your NETGEAR products to receive EOS alerts by email . You can also search for your NETGEAR product or browse the list below. When you search or browse, we provide whether the product has reached EOS and/or if it is within 90 days of EOS.
Find a product model number
You can check your product’s model and hardware version on the label on the product.
If no version is shown, that means the product is version 1 or “v1.”
Full list of end of service products
Safeguarding Your Connectivity
Replace your NETGEAR products with a newer, more advanced NETGEAR product when your product is past its End of Service date. Newer models offer cutting-edge features and built-in protections to help keep your network and connections safe. security To learn more about how NETGEAR products with powerful security features – enabled right out of the box, including exclusive automatic firmware updates and industry-leading safety features - help safeguard your digital world, visit our page on product security.
Commitment to Your Security
By staying informed about the lifecycle of your product support and upgrading, when necessary, you can help maintain a safer, more reliable, and connected experience. Together, we’ll work to support secure, dependable connections that will keep your network ready for the future.
