NETGEAR Support

What happened to NETGEAR GearHead Support for Home?

Was this article helpful?   Yes     No | 10 people found this helpful in last 30 days

GearHead Support for Home has been discontinued. If you currently have a GearHead Support plan, you will continue to receive support for the duration of your current plan. If auto-renewal is enabled, your current GearHead plan will renew automatically until cancelled. When that plan ends, you can purchase a Premium Support plan to continue to protect your devices.

For more information about Premium Support and NETGEAR’s other ProSupport for Home plans, see the NETGEAR ProSupport for Home page.

Terms and conditions for GearHead for Home:

Last Updated:10/15/2024 | Article ID: 000065770

Was this article helpful?

Yes No

This article applies to:

 How to Find Your Model Number

Looking for more about your product?

Get information, documentation, videos and more for your specific product.

Can’t find what you’re looking for?

Quick and easy solutions are available for you in the NETGEAR community.

Ask the Community

Need to Contact NETGEAR Support?

With NETGEAR’s round-the-clock premium support, help is just a phone call away.

See Support Options

Complimentary Support

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

Contact Support

NETGEAR Premium Support

GearHead Support for Home Users

GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:

  • Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
  • Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
  • Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender
Learn More
ProSUPPORT Services for Business Users

NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:

  • Product Installation
  • Professional Wireless Site Survey
  • Defective Drive Retention (DDR) Service
Learn More

Where to Find Your Model Number

To find the model/version number, check the bottom or back panel of your NETGEAR device.

Select a product or category below for specific instructions.

N Routers

Nighthawk Routers

Powerline and Wall Plug Extenders

Cable and DSL Modem Routers

ReadyNAS Network Storage

Switches

Wireless Access Points

Other Business Products

Mobile Broadband